The only
constant is change.
From
technology trends to changing business models to evolving consumer behaviors,
there’s a lot to consider in order for today’s marketers to really have a
handle on what’s important about what’s next.
Old digital
tactics and mastering individual channels are being overcome by the need to
create a common brand experience across the digital experience on and offline.
Customers expect to access and consume information across platforms, apps and
devices and in order for brands to “be the best answer” wherever buyers are
looking, they’ll need to figure out what’s next and where to focus.
To capture
some of what’s important for digital marketing in 2015, I reached out to some
of the marketers I’ve worked with and come to know over the years. It’s an
inspiring collection of marketing brain power and experience represented by
brands like Cisco, IBM, Dell, Google, Intel, Marketo and LinkedIn as well as
industry thought leaders like David Meerman Scott, Ann Handley, Jay Baer,
Ekaterina Walter, Mark Schaefer, Ardath Albee, Brian Clark and many more
Ann Handley – Chief Content Officer, MarketingProfs
Is it 2015
already…? And I just learned to routinely write 2014 on my checks…(darn it!)
So here goes:
In 2015, I’m thinking about two things:
1. We’re taking the notion of “”brands are publishers””
and pushing the boundaries of that further.
How that
plays out: We’ll focus on enormous empathy and customer experience (and not
just more blog posts). (That doesn’t mean blog posts aren’t important, for the
right company and the right customer. But it means we consider if that’s the
best approach, rather than making a post the default.)
We’ll focus
on more relevance and new inspirations (rather than just the tried and true).
And we’ll
focus on being generously useful. 2015 really will be the year we create and
curate content our customers will thank us for. Which leads me to…
2. Marketers become ridiculously proud of their writing!
In our online
social world, we recognize that all marketers are writers. Everybody writes,
and that’s true whether you are the Chief Content Officer or Marketing VP or
the mar-com manager. Our words are our currency – they tell the world who we
are, as Beth Dunn points out. They can make us look smart or they can make us
look stupid – and so being able to communicate well in writing isn’t just nice;
it’s necessity.
Are you
thinking writing doesn’t matter in our video/podcast/Instagram world? Actually,
it matters more. Good writing is like an iceberg – use your best words to
convey depth under the surface. That means you’re got to choose those words
well, and write with economy and the style and the end reader in mind (there’s
that empathy thing again!). That’s true whether you’re writing a listicle or
the words on a Slide share deck or the opening paragraph Lee wrote at the top
of this post… :)
Jay Baer – President, Convince & Convert
It’s already
happening, but 2015 will be the year of paid amplification. With content
marketing reaching near-ubiquity, the success pendulum will swing toward
boosting consumption of content. That will put a new focus on math, testing and
optimization as content production and content distribution become equally
important.
Mark Schaefer – Executive Director, Schaefer Marketing
Solutions
As far as
2015, there is a vast change on our horizon that will be led by augmented
reality and wearable technology. This change will be so profound in fact, that
I think we will look back at this revolution as something that is as important
as the Internet itself.
By the end of
2015, wearable technology should be gathering enough steam that we will begin
to see some early marketing applications. What does marketing look like when
the Internet surrounds us like the air that we breathe? Fascinating to think
about.
Pam Didner – Global Integrated Marketing Strategist,
Intel Corporation
Marketers
have been advised to create and tailor different formats of content with
customized copy for highly fragmented marketing channels from TV and print to
various social media platforms in order to reach their target audience. It’s
the right thing to do.
Digital
marketing will continue to morph and promotion channels will be further
fragmented. The major change for 2015 is NOT about digital marketing. The major
change will come from Marketers by Going Back to Basics: reevaluate the target
audience, determine what works and what doesn’t. Re-prioritize and be smart
about resource allocation and investment.
Mike Stelzner– CEO, Social Media Examiner
Major change
in digital marketing: Those that pitch are becoming ignored. A little bit of
selling here and there is great, but those marketers who do nothing but sell,
sell, sell, are gonna get ignored, dismissed and overlooked by consumers and
prospects. Get cracking folks, it’s time to actually care. That means
dedicating more resources to things that are harder to track, like answering
customer questions and providing more value online.
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